Other, other text: h10 ? device evaluation results: one level 1 hotline low flow system was returned for investigation in used condition.The tank cover was cracked.The unit also had an outdated pcb and power switch.The customer reported product problem (device shutting down intermittently) was reproduced during testing.This issue was occurring because the connection between the pcb and power switch was damaged.This was causing an intermittent power connection to the device.This product problem was attributed to a design flaw.This was established as the root cause.The unit was determined to be beyond economical repair due its old age.No repairs were made.
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