A review of the receiving inspection (ri) for implant inserter sh connection was conducted identifying that lot number e19di0971 was released in two (2) batches: batch1: lot qty of (b)(4) units were released on 12-mar-2012 with no discrepancies.Batch 2: lot qty of (b)(4) units were released on 08-apr-2019 with no discrepancies.As a result, the ri identified no issues during the manufacturing and release of this device that could have contributed to the problem reported by the customer.Visual inspection: the implant insertion sh connection (p/n: tft30101, lot #: e19di0971) was returned and received at us customer quality (cq).Upon visual inspection, it was observed that the implant inserter knob sh connection component was missing from the device.The threads of the implant inserter pin sh connection component (tft30101 b) were observed to be stripped.The distal tabs of the implant inserter sh connection component (tft30101 a) were slightly deformed and there were scratches on the device but have no impact on the complaint condition.No other issues were identified with the returned components of the device.Device failure/defect identified? yes.Dimensional inspection: no dimensional inspection can be performed due to post-manufacturing damage.Document/specification review the following drawing was reviewed.Tft30101 implant inserter sh connection.Complaint confirmed? yes, the device received was deformed.Hence confirming the allegation.Investigation conclusion: the complaint condition is confirmed for the implant insertion sh connection (p/n: tft30101, lot #: e19di0971).There is no indication that a design or manufacturing issue has caused the complaint condition and hence the root cause cannot be determined.The potential cause could be due to unintended forces applied to the device.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Device report from (b)(6) reports an event as follows: it was reported that on (b)(6) 2020 while the cage was impacted, on the ap image the cage had pivoted autonomously, without winding the inserter clockwise.When the slap hammer was used to remove the cage and reinsert it the same thing happened.On the third attempt, the cage was reloaded and the position seemed more solid.Upon inspection the threads on the inner shaft of the cage inserter were worn.The surgery was completed successfully with a ten (10) minute delay.Concomitant device: unknown hammer (part# unknown, lot# unknown, quantity unknown).This report is for one (1) implant inserter sh connection.This is report 1 of 1 for (b)(4).
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