Qn#(b)(4).The sample was received and returned to the manufacturing site for evaluation.The manufacturing site reports a visual exam was performed and it was observed that the blade welding joints were broken although the metal was diffused properly at the welded joints.The manufacturer reports that this product family is inspected 100% prior to shipment so it is confirmed that the device left the manufacturing site fully functional.The device history record of the lot number of the sample received was reviewed and no issues that could have contributed to the reported failure were noted.The device was manufactured according to release specification.Based on the investigation performed, the complaint is confirmed.The blade was broken into two parts from the welded joints.This is a manufacturing related complaint.A capa has been opened to address this issue.
|