Spontaneous call from pt's husband to report pump issue with ms3 pump with serial number (b)(4).Pump stopped working in the middle of the night and pt ran out of medication for over 4 hours.No injury to pt.Pt did not have or feel the pump alarm when pump ran out of medication.Pump should not have run out of medication until this evening.Pt is switching to back up pump.Pump will be replaced and malfunctioning.Pump will be returned.No other info known.Did we replace device? yes.Did the patient have a backup device they were able to switch to? yes.If yes, was the patient able to successfully continue their infusion? yes.Is the infusion life-sustaining? yes.What is the outcome of the event? she restarted her medication with no issues.Did the reported product fault occur when in use with the patient? yes.Did the product issue cause or contribute to patient or clinical injury? no.Is the actual device available for investigation? yes.Reported to (b)(6) by pt/caregiver.
|