The customer reported, that a broken manometer on the lab¿s elga-veolia water system caused water to enter the architect iarm water line at a high pressure.Resulting in simultaneous overflow from the 25l wash buffer containers of two i4000sr systems that were connected to the iarm.The customer¿s water system provider was contacted for repair of the broken manometer.And the abbott ambassador inspected the iarm and analyzers.No parts were replaced or adjusted on either the iarm or any of the analyzers.The architect i2000, serial number (b)(6), history log was reviewed, and found no errors related to the wash buffer inventory.And no errors generated by the iarm or on the date of the event.A review of the (b)(6) service history identified no contributing factors on or around the date of the complaint.There have been no subsequent contacts from the customer regarding a wash buffer overflow or any additional injuries.A review for similar complaints, identified no additional complaints related to a slip/fall injury or splashing/exposure incidents associated with wash buffer overflowing from the architect.Review of tracking and trending for the architect i2000sr did not identify any trends.A review of the manufacturing documentation did not identify any issues associated with the complaint issue.Labeling was reviewed, and found to be adequate.Based on the investigation, no systemic issue or deficiency of the architect i2000sr processing module, serial number (b)(6) was identified.
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