Device evaluation of battery sn (b)(4) has been completed.The reported problem (will not power on monitor) has been confirmed.As received, the battery was unable to power on a monitor or charge.Upon evaluation, the battery pack tri-cells were depleted.The battery did not last 24 hours before being discharged.The root cause of the depleted cells was unable to be positively identified.No adverse events occurred as a result of the defective battery.
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(b)(6) 2020: resubmitting this mdr as part of an internal audit where the electronic 3500a pdf form was located, and acknowledgements 1, 2, and 3 could not be located.A us distributor contacted zoll to report that a battery was unable to power on a monitor.
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