The customer, a syncardia certified hospital, reported that the freedom driver display was reading cardiac output of 8.0-8.5 lpm, and the patient reported he had increased chest pressure since the most recent change out of his freedom driver.No alarms were reported with the device.After an additional dose of diuretics earlier in the day and troubleshooting with ensuring no kinks in the drivelines, or abnormal placement of the cannulas, hospital staff decided to change to the backup freedom driver since the patient was also experiencing mild anxiety due to the feeling he was having since the previous change out.There was no reported adverse patient impact.
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The driver passed all sections of functional testing.Increased cardiac output (co) can be caused by a faulty air flow sensor cable.Investigation testing determined that the air flow sensor cable worked as intended as the co readings remained within acceptable tolerance even while the cable was moved and flexed.It is noted that as part of normal operation, the driver displays a co above 8.0 briefly on startup, however it immediately settles to acceptable tolerance averaging 6.6 co lpm within 2 minutes, and maintains this level of cardiac output.The root cause of the customer-reported increased cardiac output and user dissatisfaction could not be conclusively determined.The freedom driver performed as intended with no evidence of a device malfunction.This issue will be tracked and trended as part of the customer complaint process.Syncardia has completed its investigation and is closing this file.(b)(4) follow-up report 1.
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