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Model Number MXKPRS05 |
Device Problem
Adverse Event Without Identified Device or Use Problem (2993)
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Patient Problems
Hemorrhage/Bleeding (1888); Pain (1994); Dysuria (2684); Dyspareunia (4505)
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Event Date 10/12/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Cooper surgical, inc.Is currently investigating the reported condition.
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Event Description
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E-complaint: (b)(4).Incident report : every 3 months patient returns to (b)(6) to remove, clean and reinsert pessary.Upon removal patient experiences excruciating pain, slight bleeding, painful urination, painful intercourse for approximately 3 days following.This is the 4th time completing the removal and reinsertion process, this has occurred each time.Last visit to physician was (b)(6) 2020.(b)(4).
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Event Description
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Report stated: "every 3 months patient returns to [physician] to remove, clean and reinsert pessary.Upon removal patient experiences excruciating pain, slight bleeding, painful urination, painful intercourse for approximately 3 days following.This is the 4th time completing the removal and reinsertion process, this has occurred each time." 1216677-2020-00242-1 mxkprs05 kit-ring w supp 5 76mm e-complaint (b)(4).
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Manufacturer Narrative
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Investigation no sample returned distribution history distribution history could not be determined as the lot number was not provided.Should the complaint product lot number be provided going forward, the distribution history will be reviewed, and this complaint amended accordingly.Manufacturing record review a review of the device history record could not be performed because the lot/serial number was not provided.However, it should be noted at the time of manufacture records from each lot are thoroughly reviewed to ensure that products are released meeting all coopersurgical quality release specifications.Should the complaint product lot/serial number be provided going forward, the device history record will be reviewed, and this complaint amended accordingly.Incoming inspection review incoming inspection record review not applicable to this product.Service history record service history not applicable for this product.Historical complaint review a review of the 2-year complaint history did not show similar reported complaint conditions.Product receipt the complaint product has not been returned to coopersurgical.Visual evaluation evaluation of the complaint product could not be completed as the complaint product has not been returned to coopersurgical.If the product should be returned at a later date, it will be evaluated, and any findings will be appended to this investigation.Functional evaluation evaluation of the complaint product could not be completed as the complaint product has not been returned to coopersurgical.If the product should be returned at a later date, it will be evaluated, and any findings will be appended to this investigation.Root cause root cause not applicable as the complaint condition was not confirmed.Corrective actions coopersurgical will continue to monitor this complaint condition for trends.No further corrective action is necessary, as the complaint condition was not confirmed.No further training required at this time.Was the complaint confirmed? no.
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Search Alerts/Recalls
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