Model Number SN60WF |
Device Problem
Activation, Positioning or Separation Problem (2906)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/07/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Evaluation summary: the product was not returned for analysis.The product history and batch records were reviewed and documentation indicated the product met release criteria.The product investigation could not identify a root cause.There have been no other complaints reported in the lot number.The manufacturer internal reference number is: (b)(4).
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Event Description
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An iol implant card was received with a report of the lens was "removed".The lens was removed and replaced, during the initial procedure, due to the lens was not loaded correctly then damaged upon insertion during an intraocular lens (iol) implant procedure.There was no patient harm.
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Manufacturer Narrative
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The product was not returned.All product and batch history records are quality reviewed prior to product release.Information was provided that indicated the use of a qualified company cartridge and handpiece.The viscoelastic information was not provided.It is unknown if a qualified viscoelastic was used.The root cause for the event was reported to be due to a loading error by the staff.Based on information provided by the site on the returned questionnaire, the event is unrelated to the product.Follow up information indicated that the lens was removed because it was not loaded correctly then damaged upon insertion.The manufacturer internal reference number is: (b)(4).
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Search Alerts/Recalls
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