One unknown 3i abutment, one unknown 3i screw and one 3i t3® with dcd® tapered implant were not returned for investigation.Therefore, visual evaluation could not be performed.Several loosening and other events were reported and addressed/will be addressed under other complaints.This investigation only addresses one loosening event using applicable instructions for use and risk files as the products were not returned.Functional testing could not be performed since the products were not returned.No pre-existing conditions were reported.The devices had been placed on tooth #14 (universal) for an unknown amount of time when the incident occurred.X-ray or picture images were not provided.Appropriate documentation was reviewed.Dhr and complaint history review could not be performed as the lot/item numbers were not provided/available.However, zimmer biomet quality management system (qms) has controls in place to ensure the distribution of conforming products within specifications.Dhr review (b)(4): dhr review was completed for the subject lot number (2015111161).It was confirmed that all operations and inspections were executed as per applicable procedures.No deviations or non-conformances, which could have caused or contributed to the reported event were noted as part of the dhr.Lot was inspected and passed all acceptance criteria by qa.Complaint history review (b)(4): complaint history review was completed for the subject lot number (2015111161) and no other complaints about nonconforming products were identified.Based on the available information, device malfunction and the reported event could not be verified since the products were not returned.
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