Catalog Number 03260763160 |
Device Problem
Low Readings (2460)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 09/26/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The customer¿s test strips and meter were requested for return.The customer's test strips were discarded and are not available for an investigation.The customer's meter was returned for an investigation.The customer confirmed the test strips were not discolored before use, the test strip position in the test strip tray was correct, the analyzer had a valid calibration within the last 7 days, and qc was performed and had passing results.Routine retention testing is performed.Retention testing data is reviewed and appropriate actions are taken as needed.The investigation is ongoing.
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Event Description
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The initial reporter complained of discrepant leukocyte and erythrocyte results for one patient tested with a urisys 1100 analyzer serial number (b)(4) compared to an unknown laboratory methodology.The patient¿s urine sample was first tested on the urisys analyzer at 1:54 p.M., and the same sample was sent to the laboratory for testing and urine culture at 2:00 p.M.(b)(6) 2020, the patient¿s urisys leukocyte and erythrocyte results were negative.The patient¿s laboratory leukocyte result was "+++," and the patient¿s laboratory erythrocyte result was "+.".
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Manufacturer Narrative
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The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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