Patient stated she last filled cartridge on (b)(6) 2020 and pump showed running.Pump serial number (b)(4).Patient went to go change cartridge today and the volume in pump had not changed, concluding that patient has been dry since last change.Patient denied any error message or alarm from the pump.Patient confirmed that pump was running and completed delivery process.Patient stated she has felt sleepier.Patient restarted infusion using back up pump at 5:00 pm on (b)(6) 2020 and stated experiencing nausea and flushing.Did the reported product fault occur while in use with the patient? yes.Did the product issue cause or contribute to patient and clinical injury? yes.If yes, was any medical intervention provided? no.Is the actual device available for investigation? yes.Did we [mfr] replace device? yes.Did the pt have a back up device they were able to switch to? yes; if yes, was the pt able to successfully continue their infusion? yes.Is the infusion life sustaining? yes.What is the outcome of the event? resolved.Reported to (b)(6) by pt/caregiver.
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