Model Number 71992-01 |
Device Problem
High Readings (2459)
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Patient Problems
Loss of consciousness (2418); Sweating (2444); Shaking/Tremors (2515); Confusion/ Disorientation (2553)
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Event Date 10/20/2020 |
Event Type
Injury
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Manufacturer Narrative
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The product has been requested back for an investigation.A follow-up report will be submitted once additional information is obtained.The device mfg date is unknown.The date entered is the date abbott diabetes care became aware of the event.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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A high readings issue was reported with the use of the adc freestyle libre 2 sensor.A customer reported receiving sensor readings of 14 mmol/l, 22.3 mmol/l, 12.2 mmol/l, 17.4 mmol/l, and 17.8 mmol/l as compared to built-in meter readings of 2.8 mmol/l, 4.8 mmol/l, 5.8 mmol/l, 8.2 mmol/l, and 8.6 mmol/l.The customer experienced symptoms described as ¿sweating, outbursts, trembling, confusing talk, and a loss of consciousness¿ and was unable to self-treat.The results of the reading comparison, when plotted on a parkes error grid, fell into the "d" zone showing the difference in values to be clinically significant.The customer further reported being diagnosed with hypoglycemia but no further details were provided.There was no report of death or permanent impairment associated with this event.
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Manufacturer Narrative
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No product has been returned.Extended investigation has been performed for the reported complaint and there was no indication that the product did not meet specification.Dhrs for the fs libre sensor and fs libre sensor kit were reviewed and the dhrs showed the fs libre sensor and sensor kit passed all tests prior to release.If the product is returned, a physical investigation will be performed and a follow-up report submitted.
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Event Description
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A high readings issue was reported with the use of the adc freestyle libre 2 sensor.A customer reported receiving sensor readings of 14 mmol/l, 22.3 mmol/l, 12.2 mmol/l, 17.4 mmol/l, and 17.8 mmol/l as compared to built-in meter readings of 2.8 mmol/l, 4.8 mmol/l, 5.8 mmol/l, 8.2 mmol/l, and 8.6 mmol/l.The customer experienced symptoms described as ¿sweating, outbursts, trembling, confusing talk, and a loss of consciousness¿ and was unable to self-treat.The results of the reading comparison, when plotted on a parkes error grid, fell into the "d" zone showing the difference in values to be clinically significant.The customer further reported being diagnosed with hypoglycemia but no further details were provided.There was no report of death or permanent impairment associated with this event.
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Manufacturer Narrative
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Sensor (b)(6) has been returned and investigated.The sensor plug is fully seated and no issues were observed.Extracted data from the returned sensor using approved software.The sensor was found to be in sensor state 5 (indicating normal termination).Inspected the plug assembly, no issues were observed.The current was applied to the sensor to perform linearity testing while in the test fixture.All results were within specification.Issue is not confirmed.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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A high readings issue was reported with the use of the adc freestyle libre 2 sensor.A customer reported receiving sensor readings of 14 mmol/l, 22.3 mmol/l, 12.2 mmol/l, 17.4 mmol/l, and 17.8 mmol/l as compared to built-in meter readings of 2.8 mmol/l, 4.8 mmol/l, 5.8 mmol/l, 8.2 mmol/l, and 8.6 mmol/l.The customer experienced symptoms described as ¿sweating, outbursts, trembling, confusing talk, and a loss of consciousness¿ and was unable to self-treat.The results of the reading comparison, when plotted on a parkes error grid, fell into the "d" zone showing the difference in values to be clinically significant.The customer further reported being diagnosed with hypoglycemia but no further details were provided.There was no report of death or permanent impairment associated with this event.
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Search Alerts/Recalls
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