Model Number 71992-01 |
Device Problem
Device Displays Incorrect Message (2591)
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Patient Problem
Seizures (2063)
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Event Date 10/15/2020 |
Event Type
Injury
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Manufacturer Narrative
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At this time product has not yet been returned.An extended investigation has been performed for the reported complaint and it has been determined that there was no indication that the product did not meet specification.The dhrs (device history review) for the libre sensor and libre sensor kits were reviewed and the dhrs showed the libre sensor and libre sensor kits passed all tests prior to release.If the product is returned, a physical investigation will be performed and a follow-up report submitted.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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Customer reported receiving a "replace sensor" message after 3 days of wearing the adc freestyle libre 2 sensor.Customer further reported he experienced seizures, however no treatment was rendered.Customer was unsure if the seizures was related to sensor issue.There was no report of death or permanent impairment associated with this event.
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Manufacturer Narrative
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Sensor (b)(6) has been returned and investigated.Visual inspection was performed and no issues were observed.Data was extracted from returned sensor using approved software.Sensor was found to be in state 5 (indicating normal termination).The sensor plug was properly seated in the mount.The sensor plug was removed and the plug assembly was inspected, no issues were observed.However, visual inspection was performed on the returned sensor tail.No blood watermark was observed on the tail, indicating an insertion failure.An insertion failure is, due to the sensor not being properly inserted.No malfunction or product deficiency was identified.Section d3: (email), and section g1: were updated to reflect current contact information.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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Customer reported, receiving a "replace sensor" message after (b)(6) days of wearing the adc freestyle libre 2 sensor.Customer further reported, he experienced seizures.However, no treatment was rendered.Customer was unsure if the seizures was related to sensor issue.There was no report of death or permanent impairment associated with this event.
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Search Alerts/Recalls
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