The investigation included review of product historical data, product labeling and consultation with field service engineer.Review of product historical data for any trends and all customer complaints received for this issue did not identify any trends or abnormal complaint activity.Review of device history records for the cell-dyn ruby found that this hazard of burns, fire, smoke resulting from system components, i.E., power supply is addressed.A control listed is the use of covers, and a control verification listed is that system is built to safety standards such as iec 61010-1, ul 61010a-1.The overheated area at the pdm was contained.In addition, the pdm is located inside the chassis of the cell-dyn ruby analyzer and cannot be accessed by the customer.However, there is not enough information to conclusively attribute what caused the burning at the pdm.Labeling was reviewed and adequately addressed the issue.Based on the investigation, no systemic issue or deficiency was identified for the power distribution pcb assy, cdruby, part number 8960310001.
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