This is an isolated incident at this time.After several calls with the patient and a discussion with the physical therapist, we have been unable to retrieve the device for evaluation.We attempted to have an electrician come to the house and inspect the device and the wall outlet, but the patient gave conflicting information as to the device's whereabouts, precluding such on-site inspection.Our conversations with the patient were challenging, as she was upset, seemed confused, and was difficult to understand.Patient refused to accept replacement product.Our investigation of production records and data did not identify anything that would contribute to such a malfunction, and we have not received any other similar reports for this product from this production period.Nevertheless, since we are unable to obtain adequate information from the patient or evaluate the product, we are submitting this form fda 3500a.
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Electrical event [device electrical finding].On (b)(6) 2020, a spontaneous report was received from a consumer regarding a (b)(6) year-old female patient's experience with vios (nebulizer).The patient was noted to blind and in a wheelchair.On (b)(6) 2020, the consumer stated that when her physical therapist plugged the compressor power cord into the wall outlet, they saw flames come out of the outlet.Neither patient nor therapist were injured according to the therapist.
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