The cryomacs bag was used for storing autologous blood product from a patient.The user found a leakage when wiping the bag after thawing.The affected blood sample was discarded and not used for the patient.The patient treatment was done with backup material.Cracks were found near the eva tube.According to the questionnaires filled in by the user, the following investigation and statements could be made: the event was observed during thawing.The customer did use a metal cassette for freezing but not for storage as it is recommended.A controlled rate freezer was not used.The freezing bag was stored with an overwrap bag for cell rescue.The overwrap bag was evacuated.The cells were stored in the liquid phase of ln2 and the bag was not stored in the vapor phase prior to the removal from the storage tank as it is recommended.The filling volume was 350 ml (125 ml - 270 ml are recommended).The location of the crack near the connection to the eva tube is marked on the picture.The investigation of the pictures shows, that the issue is likely caused by physical stress (e.G.Mechanical impact).According to the questionnaire, there are several deviations from the recommended freezing process, e.G.A storage without metal cassette, no use of controlled rate freezer or the bag not stored in vapor phase prior removal from the tank.The bag was overfilled (350 ml instead of 270 ml max.Filling volume).It is recommended to handle the frozen bags with care and use the bags according to the specification including not to overfill the bags, otherwise the functionality of the bags cannot be guaranteed.This is the first complaint concerning breakage of a freezing bag for this lot.
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