Model Number 71953-01 |
Device Problems
Unable to Obtain Readings (1516); Power Problem (3010)
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Patient Problems
Hyperglycemia (1905); Dizziness (2194)
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Event Date 11/12/2020 |
Event Type
Injury
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Manufacturer Narrative
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At this time product has not yet been returned.An extended investigation has been performed for the reported complaint and it has been determined that there was no indication that the product did not meet specification.The dhrs (device history review) for the libre reader were reviewed and the dhrs showed the libre reader passed all tests prior to release.If the product is returned, a physical investigation will be performed and a follow-up report submitted.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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Customer reported the touch screen of their freestyle libre 2 reader had a delayed response or no response when pressed.Customer experienced dizziness and required treatment of insulin for hyperglycemia by a third-party and a nurse.There was no report of death or permanent injury associated with this event.
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Manufacturer Narrative
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The reported reader (b)(6)) was returned and investigated.Visual inspection was performed on the returned reader and no issues were observed.Touchscreen test was performed and the touchscreen responded properly.No malfunction or product deficiency was identified.Section d3 (email) and section g1 have been updated to reflect current contact information.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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Customer reported the touch screen of their freestyle libre 2 reader had a delayed response or no response when pressed.Customer experienced dizziness and required treatment of insulin for hyperglycemia by a third-party and a nurse.There was no report of death or permanent injury associated with this event.
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Search Alerts/Recalls
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