Email address for contact office is (b)(4).The investigation has determined that higher than expected vitros creatinine results were obtained from a single patient sample using vitros chemistry products crea slides lot 1523-3498-5555 on a vitros xt7600 integrated system.The assignable cause of the event is unknown.Historical qc was acceptable, indicating that the vitros crea reagent in combination with the vitros xt7600 integrated system was performing as expected.The pressure profiles from the two metering events each day the samples were tested were reviewed, and it was confirmed that the sample viscosity is similar between the two events and the fluid height decreased between the first and second metering events.This suggests testing was performed from the same sample collection container, and that a sample mix-up is not likely.Within run precision testing performed using vitros performance verifier fluids was within ortho acceptable guidelines, indicating that the analyzer in combination with the reagent was performing as expected at the time the precision was run.Pre-analytical sample processing could not be ruled out as a contributing factor of the event.It is unknown if the customer was following the sample collection device manufacturer¿s recommended centrifugation protocol.Improper pre-analytical sample handling could have contributed to the event.It is possible that cellular debris, due to poor sample preparation, was present in the affected samples, although this could not be confirmed.
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