Model Number 595000-001 |
Device Problems
No Apparent Adverse Event (3189); Audible Prompt/Feedback Problem (4020)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/07/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The freedom driver will be returned to syncardia for evaluation.The results will be provided in a follow-up mdr.(b)(4).
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Event Description
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The customer, a syncardia certified hospital, reported that the freedom driver exhibited intermittent fault alarms while supporting the patient.There was no reported adverse patient impact.The customer also reported that the patient was subsequently changed to a backup driver.
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Manufacturer Narrative
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The driver's alarm history was reviewed, and two alarms were recorded in the alarm history but were not experienced by the customer.Only permanent alarms are recorded in the driver's alarm history, intermittent and/or recoverable alarm are not recorded in the driver's alarm history.The driver passed all functional testing including a 48 hour observation run.The driver performed as intended with no alarms.The root cause of the customer reported issue of intermittent fault alarms could not be determined.The driver passed all acceptance criteria, no malfunction was found and no alarm was able to be confirmed nor replicated.This issue will be tracked and trended as part of the customer complaint process.Syncardia has completed its investigation and is closing this file.Ce 5418 comp-(b)(4) follow-up report 1.
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Search Alerts/Recalls
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