This supplemental report is being submitted to provide review of the device history records (dhr), unique device identifier (udi) number and investigation conclusion.Review of dhr records provided no indication that manufacturing contributed to the reported failure.All records indicate that the product was manufactured and tested in accordance with all applicable procedures and met all final product release criteria.The subject device is non-serviceable and was returned to the customer unrepaired therefore the device was not made available for further destructive testing.For this reason a definitive root cause could not be determined.Damage to the suction barb may indicate improper reprocessing which may result in the reported failure.As stated on the ifu (instruction for use) the user manual states: after each use or prior to cleaning and sterilizing, carefully inspect transducer and cable for tears, cracks or other signs of damage.Never use damaged equipment.The cyberwand transducer has a validated lifetime of 100 reuses.Follow hospital procedure for tracking number of uses.After each use or prior to cleaning and sterilizing, carefully inspect transducer and cable for tears, cracks or other signs of damage.Never use damaged equipment.Follow proper steam sterilization parameters.Olympus will continue to monitor complaints for this device.
|