(b)(4); foreign source: event occurred in (b)(6).The device was not returned to the manufacturer.Therefore, it could not be analyzed.The event was confirmed through pictures.The device manufacturing quality record indicates that the released product met all requirements to perform as intended.Ten complaints have been recorded on refobacin bone cement r 1x40-3, reference#: (b)(4), over the batch#: a926ba2506.According to available data, the most probable root cause is due to packaging issue (sealing process).Corrective action has been initiated to address reported issue.A customer letter will be sent regarding the reported issue.If any further information found, which would change, alter any conclusions, or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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