The referenced inner sheath was returned to the service center.The evaluation confirmed the ceramic tip was cracked and broken.The customer received a replacement device via service repair /exchange.The investigation is ongoing; therefore, the root cause of the reported event cannot be determined at this time.However, if additional information becomes available this report will be supplemented accordingly.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.The following sections were updated: g4, g7, h2, h6, h10.A review of the device history record (dhr) found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the probable cause is wear.
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