Medical device expiration date: unknown.Device manufacture date: unknown.(b)(4).Investigation summary: as no physical sample, picture sample, or lot number was provided for evaluation by our quality engineer team, a complete investigation could not be performed.A device history record could not be completed as no lot number was received.Investigation conclusion: no sample was received.No photo was provided.Sample analysis could not be performed, and the symptom reported by the customer could not be confirmed.Root cause description: based on the limited investigation results, a cause for the reported incident could not be determined.Rationale: complaints received for this device and reported condition will continue to be tracked and trended.Our quality team regularly reviews the collected data for identification of emerging trends.
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It was reported that the bd posiflush¿ syringe was missing information on its label.The following information was provided by the initial reporter, translated from (b)(6) to english: "during the preparation of lacrimal passage irrigation for the patient in the outpatient treatment room of the eye, it was found that a 5ml prefilled syringe was not printed with the product name, expiration date, dose and other information.It didn't use".
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