Model Number 801763 |
Device Problem
Battery Problem (2885)
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Patient Problem
No Patient Involvement (2645)
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Event Date 11/09/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The fsr replaced the batteries.The unit operated to the manufacturer's specifications.The suspect parts were returned to the manufacturer for further evaluation.
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Event Description
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The field service representative (fsr) reported that during preventive maintenance (pm) of the heart lung machine (hlm), the batteries would not charge above 1.54 total nominal available capacity (tnac).There was no patient involvement.
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Manufacturer Narrative
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Per data log analysis, the system was used on (b)(6) 2020 and then powered off.The system was left powered off until (b)(6) 2020.The battery capacity at power up was 0/16 as expected.The power manager logged the event supply voltage failure 12 with battery voltage at 9.116 volts.This disables the battery charger which explains why the batteries would not charge as reported.The batteries should be replaced since they were not properly maintained.During laboratory evaluation, the product surveillance technician received the batteries with 7.00 volts direct current (vdc) and 6.96 vdc, both batteries conductance was too low to measure.After charging the batteries reached passing readings with both batteries at 13.60 vdc but conductance measurements remained too low to get a reading.
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Manufacturer Narrative
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Updated block: h6.The complaint was confirmed.The fsr was able to advise the customer on how to properly charge the batteries as the customer was not aware the unit needed to be plugged in and turned on to charge.If additional information becomes available on this complaint that would alter the facts and/or conclusion, a supplemental report will be filed accordingly.
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Search Alerts/Recalls
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