The cpc (colder products company) connector is a component that provides the interface between the driver drivelines and the tah-t cannula.The customer, a syncardia certified hospital, reported that the spring in the cpc connector was displaced.The cpc connector was exchanged without any difficulty.There was no reported adverse patient impact.
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Visual inspection confirmed the customer-reported issue of a displaced spring, as the spring inside the left (female) cpc connector was displaced inside the housing beneath the metal release tab.Although a definitive root cause for the displaced spring could not be determined, it is possible that a cpc connector spring can be displaced when the wire tie is threaded through, or removed from, the connector during or after a driver switch or during driver training.Syncardia has an open corrective and preventive action (capa) to address this issue with cpc connectors.Syncardia has completed its investigation and is closing this file.Ce 5415 follow-up report 1.
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