Duraseal (jdsd5001) was not returned for evaluation (the product sent back thru fedex was not received by a known employee at the integra site in charge of sample receipts, fedex was contacted to raise this issue and to try to get further info and none was available); therefore, an evaluation of the device could not be performed.Lot number information has been provided; therefore, manufacturing records were reviewed and found no anomalies.The cause(s) of the difficulty reported by the customer could not be determined.If additional relevant information becomes available in the future, this complaint will be reopened, and the respective evaluation performed.Trends will be monitored for this and similar issues.At present, we consider this complaint to be closed.
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