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Model Number 8120 |
Device Problem
Peeled/Delaminated (1454)
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Patient Problem
No Patient Involvement (2645)
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Event Type
malfunction
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Manufacturer Narrative
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The customer reported problem was confirmed.The device was repaired, passed all required testing and specifications, and released back to the customer.This device was evaluated and repaired through the service repair process.Upon visual inspection the service technician noted that they replaced keypad, left handle, rear door, and latch module.Performed calibration.A review of the device history record for sn (b)(4) was performed from date of manufacture 01/16/2008 to the present date 11/30/2020 and note that this device has been returned for service 4 times which correlates to the customer reported issue or service repairs.Also, there were no production failures indicated on the source device.
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Event Description
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The customer reported that the device keypad was delaminating.No patient involvement.
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Event Description
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The customer reported that the device keypad was delaminating.No patient involvement.
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Manufacturer Narrative
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The customer reported problem was confirmed.The device was repaired, passed all required testing and specifications, and released back to the customer.This device was evaluated and repaired through the service repair process.Upon visual inspection the service technician noted that they replaced keypad, left handle, rear door, and latch module.Performed calibration.A review of the device history record for sn (b)(6) was performed from date of manufacture 01/16/2008 to the present date 11/30/2020 and note that this device has been returned for service 4 times which correlates to the customer reported issue or service repairs.Also, there were no production failures indicated on the source device.
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Search Alerts/Recalls
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