It was reported that the cardiohelp device displayed negative venous pressure after taking the patient for a ct scan.No external pressure sensor were attached.The user continued the treatment.No indication of actual or potential for harm or death was reported.A getinge field service technician has been sent for investigation.He could not reproduce the failure and no parts were replaced.The provided logfiles were investigated by life-cycle-engineering (lce) and our medical experts on 2020-01-26.The logfiles does not show any deviations and no failure regarding the reported failure venous pressure.Maquet cardiopulmonary requested the hls set for technical investigation.As it was disposed by the hospital, it is not available.The hospital stated that ¿initially the original hls was put onto a 2nd cardiohelp, it worked fine.It was then put back onto the original cardiohelp and also worked fine¿.Based on this a disposable related malfunction cannot be confirmed.Based on the evaluated facts above, the reported failure "negative venous pressure "could not be confirmed.However the failure mode "wrong pressure information" can be linked to the following most possible root causes according to our risk management file (dms# (b)(4)).Wrong plugged external pressure sensor or disconnection (mix up).Defective / disturbed (emi) pressure sensor.Defibrillator system.Laser scalpel.Rf system.Connection of non-compatible senor.Response time is too long.Defective pressure sensor.Positive or negative pressure beyond specification (release of tubes).Software error.External pressure sensor cannot be plugged.Too high / low.The occurrence rate was calculated for the reported issue and it was determined that this is not a systemic issue.Therefore, no remedial action is required.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿s trending program and additional investigations or corrections will be implemented in case of adverse trending.
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