Model Number 71992-01 |
Device Problems
Unable to Obtain Readings (1516); Device Displays Incorrect Message (2591)
|
Patient Problems
Hypoglycemia (1912); Seizures (2063); Loss of consciousness (2418)
|
Event Date 12/02/2020 |
Event Type
Injury
|
Manufacturer Narrative
|
At this time product has not yet been returned.An extended investigation has been performed for the reported complaint and it has been determined that there was no indication that the product did not meet specification.The dhrs (device history review) for the libre sensor and libre sensor kits were reviewed and the dhrs showed the libre sensor and libre sensor kits passed all tests prior to release.If the product is returned, a physical investigation will be performed and a follow-up report submitted.All pertinent information available to abbott diabetes care has been submitted.
|
|
Event Description
|
A customer reported receiving a " replace sensor," message after 11 days of wearing the adc freestyle libre 2 sensor and as a result, the sensor did not sound the low glucose alarm.Customer further reported experiencing a seizure and loss of consciousness while sleeping and being provided glucagon and coke by his wife for treatment.There was no report of death or permanent injury associated with this event.
|
|
Event Description
|
A customer reported receiving a " replace sensor," message after 11 days of wearing the adc freestyle libre 2 sensor and as a result, the sensor did not sound the low glucose alarm.Customer further reported experiencing a seizure and loss of consciousness while sleeping and being provided glucagon and coke by his wife for treatment.There was no report of death or permanent injury associated with this event.
|
|
Manufacturer Narrative
|
Sensor (b)(6)has been returned and investigated.The sensor plug was properly seated, and no physical damage was observed on the sensor patch.Extracted data from the returned sensor using approved software.Sensor found to be in state 5 (indicating normal termination).Performed visual inspection of the sensor plug assembly and no failure modes were observed.Sensor was reprogrammed and sim vivo (simulation of the electrical signal produced by the sensor tail) test was performed and all results were within specification.No malfunction or product deficiency was identified.All pertinent information available to abbott diabetes care has been submitted.Section g1: (contact office first name, contact office last name, contact office phone number and contact office email) has been updated.
|
|
Search Alerts/Recalls
|