A1: (b)(6).B4: (b)(6) 2021.G3: 22-aug-2021.H6 codes: medical device problem code: 2682 - patient-device incompatibility, type of investigation: 4114 - device not returned , investigation findings: 3221 - no findings available, investigation conclusions: 4315 - cause not established.H10: radiographic analysis was hindered by the poor quality of the provided images: however, mild radiolucency may have been present around the device.Limited information was provided; notably, no lab reports were provided.It was not possible to assess the potential role of surgical technique or patient selection based on the paucity of information provided.The risk management files were reviewed and no new risks were identified in the available reported information for this event that require any changes to the current fmea, risk analysis, or labeling.This report is made by the manufacturer without prejudice and does not imply an admission of liability for the incident or its consequences.As such, we are reporting this incident to err on the side of caution.Spinal kinetics' post-market surveillance procedures require multiple attempts to gain as much detailed information as possible regarding the reported event.No further investigation can be performed.Based on the limited information provided, the device did not malfunction and it was not possible to determine the cause of the complaint.
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