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Model Number 8884711253 |
Device Problem
Detachment of Device or Device Component (2907)
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Patient Problems
Abdominal Pain (1685); Foreign Body In Patient (2687)
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Event Date 11/24/2020 |
Event Type
Injury
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Manufacturer Narrative
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The complainant indicated that the device will not be returned for evaluation; therefore, a failure analysis is not available, and we are not able to determine the relationship between this device and the cause for this event.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.If additional information or the sample is received, the investigation will be reopened and responded to accordingly.
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Event Description
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The customer reported that at approximately 5:30pm the patient underwent an eda (upper digestive endoscopy) for investigation of a gastric ulcer due to the patient complaining of abdominal pain for 24 hours.When performing the procedure, a damaged sne (nasoenteral probe) was observed and removed by the endoscopist and a new enteral tube was passed through the eda.The first enteral tube presented was missing the radiopaque metallic tip.Additional information provided stated that there was an introduction of the colonoscope to the cecum, with the presence of a moderate amount of pasty, liquid and solid brown residues throughout the entire colon.Presence of a foreign body (end of the enteral tube) between the cecum and ascending colon.The foreign body was removed with the aid of a polypectomy loop, without complications and without lacerations in the path.
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Manufacturer Narrative
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Additional information: h4 device manufacture date added.The device history record (dhr) was reviewed, and no abnormal process conditions were present during the manufacturing of the product that could have led to the issue described by the customer.The dhr review showed that all acceptance criteria inspections per established sampling levels were within acceptable limits during the production process.A physical sample was not returned for evaluation however a picture was provided.The sample analysis was done using the pictures.A bad assembly was observed in the bolus of the tube that caused the detachment of the piece.After evaluation of the photo, the reported condition was confirmed.The product does not meet specification.During the investigation with the multidisciplinary team, a walk through was performed of the manufacturing process.After reviewing and replicating the reported condition, it was concluded that the potential root cause is the lack of solvent in the component.A quality alert was made to notify personnel of the reported condition.A training was performed in all shifts, where it is mentioned how long to dip the bolus and tube into the solvent and how to assemble both components together.Also, a production notification was performed to all personnel to ensure that they are aware of the condition reported by the customer.This complaint will be used for tracking and trending purposes.
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Search Alerts/Recalls
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