The reported event was unconfirmed as the product meets the specifications.A temperature sensing catheter extension cord was returned opened without original package.No damage to the cord was noted.The connections of the cord to the plug and socket were secure.Using a multimeter the cord was tested for and found to have continuity.The cord was connected to an in house temperature sensing catheter submerged in a water bath the cord was then attached to a kilo device and was able to display the temperature.The product was used for diagnostic purposes.The product did not caused the reported failure.A potential root cause for this failure mode was unable to determine due to the reported event was unconfirmed.The investigation indicated that the reported issue was not manufacturing or supplier related.Therefore a device history record review was not required.Per investigation a labeling review was not required.H11:section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the actual/suspected device was inspected.
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