(b)(4).Batch #: t94h1k.Date of event is 2020.Event day and event month were not reported.(b)(4).Investigation summary: the analysis results of the er420 device found that it was returned with no damage to the external components and with a clip in the jaws.The clip was removed in order to inspect the jaws and they were found to be yielded, misaligned.In an attempt to replicate the reported incident, the device was tested for functionality.During the analysis, the device was cycled and it fed and formed four scissored clips.In addition, the device locked out as intended.Although it is not possible to conclude how the circumstances occurred, it is known from the history of the instrument that an incorrect/excessive application of torque to the jaws during instrument use creates a misalignment of the tips.In addition, as per the instructions for use ¿do not excessively twist or torque the instrument jaws when positioning the instrument on a vessel and firing.Excessive twisting or torquing may result in clip malformation.¿ please reference the instruction for use for more information.It should be noted that as part of our quality process all devices are manufactured, inspected, and released to approved specifications.Additional complaint information monitoring for potential safety signals will be conducted through complaint trending as part of post market surveillance.A manufacturing record evaluation was performed for the finished device batch number, and no non-conformances were identified.Attempts were made to obtain additional information.To date, no additional information has been received.If further details are received at a later date, a supplemental medwatch will be sent: please clarify how the ¿reload can not formation¿.Did device not feed clips? did device not fire clips (jammed)? did device fire malformed clips? did device fire scissored clips? did device drop or eject clips? were there any patient consequences? if yes, please describe.
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