Model Number CARDIOHELP-I |
Device Problem
Insufficient Cooling (1130)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 12/10/2020 |
Event Type
malfunction
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Manufacturer Narrative
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According to service report id#(b)(4) the affected device was sent to the repair depot (not in use anymore).The repair is ongoing.
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Event Description
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Complaint id# (b)(4).It was reported that one fan was defective.It was noted during patient treatment.No indication of actual or potential for harm or death.The device was replaced during treatment.
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Manufacturer Narrative
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The cardiohelp device was sent to the getinge national repair center in mahwah.A service technician (fst) was authorized for inspection and repair.The work was performed on 2021-01-06 and 2020-01-07.According to service report 43568363 the fst could confirm that the device had a "housing fan #1 error", caused by a wrong connection of the fan and the ecg-cable.After putting the cables in the correct connectors the device worked as per factory specifications.Based on this the reported failure could be confirmed.The most probable root cause is a maintenance failure as the cables were wrong connected.The occurrence rate was calculated for the reported issue and it was determined that this is not a systemic issue.Therefore, no remedial action is required.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿ s trending program and additional investigations or corrections will be implemented in case of adverse trending.
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Event Description
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Complaint id# (b)(4).
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Search Alerts/Recalls
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