Dhr: there is no indication that the production process may have contributed to this complaint.All test results passed procedural specifications.Perforator was received for evaluation: failure analysis: the perforator unit was inspected using the unaided eye.Unit was lightly soiled and had damaged/illegible eo label, no additional anomalies.Ifu testing was performed with no observed anomalies.Functional testing was performed and the unit was found to perform as intended and fulfilled the acceptance criteria.In the failure analysis that was performed, the returned unit was found to work as intended, and met all acceptance criteria.The complaint could not be verified through failure analysis.The root cause is undetermined and was unable to be confirmed in the complaint evaluation.
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