If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.The actual device was returned for evaluation.During repair, an evaluation was performed and it was determined that the reported condition that the device had an undetermined malfunction was confirmed.The assignable root cause of this condition was determined to be traced to maintenance, which is user error/misuse/abuse.Udi: (b)(4).
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It was reported from (b)(6) that during service and evaluation, it was determined that the bearing of the handpiece device seized, the device failed leak tightness test, there was component damage, moving parts of the device did not move smoothly, unable to assemble the device, the device could not hold/secure the battery, and the device had a sticky trigger.It was further determined that the device failed pretest for check fitting of the lid, check falling out protection (steel ring), check the roundness of the housing, check for sticky triggers, check for mechanical free movement, check the cannulation, and leakage test.It was noted in the service order that the device had an undetermined malfunction.This event did not occur during surgery.There was no patient involvement.There were no reports of injuries, medical intervention, or prolonged hospitalization.The exact date of the event was not reported, however, it was reported that the event occurred in 2020.All available information has been disclosed.If additional information should become available, a supplemental medwatch will be submitted accordingly.
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