The investigation determined that discordant non-reactive vitros sars cov-2 antigen (cv2ag) results were obtained from two different patient samples processed using vitros immunodiagnostic products sars-cov-2 antigen reagent on a vitros xt 7600 integrated system.A definitive cause of the discordant non-reactive vitros cv2ag results was not established.A vitros cv2ag lot 0011 reagent issue is not a likely contributor to the event as quality control results around the time of the event demonstrated acceptable vitros cv2ag lot 0011 reagent performance.Additionally, ongoing tracking and trending of complaint data has not identified any signals to suggest there is a systemic quality issue with vitros cv2ag lot 0011.There was no evidence of an instrument malfunction.However, as no precision testing was conducted on the vitros xt 7600 integrated system, an instrument issue cannot be completely ruled out as a contributor to the event.(b)(4).
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