The device, intended for use in treatment, was not returned for evaluation, but images have been supplied.A visual inspection reported the cord prongs remained protruding from the wall outlet, establishing a relationship between the device and the reported event.The root cause was identified as a defective component.A review of the manufacturing records found that there was no evidence that the product didn¿t meet specifications at the time of manufacture.A complaint history review found no other related event.This investigation is now complete with no further action deemed necessary.Smith + nephew will continue to monitor for any adverse trends relating to this product range.
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