Model Number WB91051W |
Device Problems
Defective Component (2292); Electrical Shorting (2926)
|
Patient Problems
No Consequences Or Impact To Patient (2199); No Clinical Signs, Symptoms or Conditions (4582)
|
Event Type
malfunction
|
Manufacturer Narrative
|
The subject generator was returned to the service center but the evaluation is in process.A review of the generator's history shows the unit was last serviced via repair on (b)(6) 2018.The investigation is ongoing; therefore, the root cause of the reported malfunction cannot be determined at this time.However, if additional information becomes available, this report will be supplemented accordingly.
|
|
Event Description
|
During preparation for use in an unspecified therapeutic procedure, the high frequency electro-surgical generator displayed error, e433, and has a frayed footswitch.No patient injury or harm was reported.
|
|
Manufacturer Narrative
|
The legal manufacturer performed the device history records for this device and all records indicated that the product was manufactured according to all applicable procedures and met final product release criteria.No abnormalities were found.The physical evaluation of the device could not duplicate the reported e433 error code issue as the device was inspected, tested and functioned appropriately.Externally, there was cosmetic damage to the external housing and the front panel was missing a screw/washer.The device was repaired and returned to the customer.A review of the device¿s repair history shows the device was last serviced via repair on may 1, 2018 due to intermittent faulty generator (lvps) board.The investigation was completed by the legal manufacturer and determined that there is no manufacturing, material or processing related cause for this failure mode.A deeper investigation of generator boards with error e433 found a destroyed transformer tr1 to be the cause.An improved generator board was introduced into production in mid-july 2020.Error e433 is activated by the device¿s safety system, which triggers a restart of the device.If the error cause persists, an unlimited number of periodic restarts can be triggered.Possible causes are: the operator activates the footswitch during generator booting (temporary fault caused by user action).A defective footswitch (temporary fault).A defective footswitch (temporary fault, defective reed contact).A faulty cable connection between hvps board and generator board (temporary or permanent fault).A defective hvps board (permanent fault).A defective generator board (permanent fault).As stated on the ifu (instruction for use) and as a preventive measure, the user manual states: a spare generator should be available at all times.Olympus will continue to monitor complaints for this device.
|
|
Search Alerts/Recalls
|
|