Model Number WB91051W |
Device Problem
Grounding Malfunction (1271)
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Patient Problem
No Patient Involvement (2645)
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Event Type
malfunction
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Manufacturer Narrative
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The device referenced in this report has not yet been fully evaluated by olympus.The definitive cause of the user's experience cannot be determined at this time.The investigation is ongoing.This report will be updated upon completion of the investigation or upon receipt of additional relevant information.
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Event Description
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It is reported that a physician verbalized refusal to use a hf generator.The physician stated concern that multiple error codes were experienced with the device during one procedure, however olympus has been unable to replicate the issue the last two times the device has been sent in for evaluation.The physician further reported that a patient "almost died" due this issue.Multiple attempts have been made to gather additional information regarding this reported patient/procedure with no response.An olympus representative who was in contact with the facility in october at the time the multiple codes were initially reported as occurring during one procedure states that there was no mention of any patient adverse event at the time of the initial report.
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Manufacturer Narrative
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This report is being submitted to report investigation findings.Physical evaluation of the complaint device reveals: olympus carried out a safety inspection.All test parameters were within the permitted range.The generator was therefore evaluated to be in standard.Device history review (dhr): a manufacturing and quality control review was performed for the affected lot or serial number without showing any non-conformities or deviations regarding the described issue.Conclusion: it is unclear what caused the customer¿s issues.Since the generator is evidently in standard the reported issues can most likely be attributed to a user error.Error message e202 is triggered if the resistance between the two electrodes of a split-type electrode is too high.A maximum of 140 ohms is permissible.The appearance of error message e202 does not represent a defect of the generator but is rather designed to alert the user that the neutral electrode needs to be checked.This is a ¿warning¿ which is part of the safety concept of the esg-400.
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Search Alerts/Recalls
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