It was reported that, using a renasys tch, the pump was not charging.The device needed to be plugged in in order to work.It was reported to be slightly warmer than normal.No case reported; therefore, there was no patient involvement.All available information has been disclosed.If additional information should become available, a supplemental report will be submitted accordingly.
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The device, intended for use in treatment, was returned for evaluation.A visual inspection reported no defects.The functional evaluation found the power supply was slightly warmer than normal establishing a relationship between the reported event and the device.Further evaluation reported the battery charged to 83%.The root cause is a failed power supply.The manufacturing records show no evidence that the product did not meet the specification at the time of manufacture.A complaint history review found further instances of the reported event.This investigation is now complete with no further action deemed necessary.Smith + nephew will continue to monitor for any adverse trends relating to this product range.
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