This report is being submitted in pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by mitek or its employees that the report constitutes an admission that the device, mitek, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.H10 additional narrative: udi: (b)(4).Investigation summary : the device was received and evaluated at the service center.The reported complaint that the pump stopped working with no fluid coming through, was confirmed.The worn finger on complete pressure adjuster which caused unit to lose pressure and unit to stop was replaced, along with a cracked door, a hardware upgrade (fms solo system rework for fms connect interface cable) was performed and the device was tested and found to be working according to specifications.The worn finger on the pressure adjuster is a result of prolonged usage of the device over time and the cracked door is most probably a result of user mishandling of the device or a possible fall.This serialized device (serial : (b)(6)) was manufactured prior to the current manufacturer, therefore a dhr review cannot be performed since the original manufacturer no longer exists and therefore the manufacturer can no longer make any process correction or corrective actions if needed.At this point in time, no corrective action is required, and no further action is warranted.Depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.
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