One level 1 hotline low flow system was received with the pump over-heating and had excessive vibration.The lcd on the printed circuit board (pcb) was damaged and not displaying the temperature correctly, the enclosure was cracked at the drain fitting causing a slight leak, both covers were cracked and marked and the line cord was worn.The water tank was filled, the temperature check was attached, the line cord was plugged in and the device was turned on.The reported issue was able to be duplicated.The lcd was damaged which was causing the display to not show the temperature correctly.The pcb will be replaced to resolve the issue.
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