One level 1 hotline low flow system was received with the printed circuit board (pcb), power switch and retainer needing an upgrade.The pump was very noisy, the enclosure was cracked at the drain fitting causing a leak, both covers were cracked, the heater was defective, he microswitch was broken and the line cord was worn.The water tank was filled, the temperature check was attached, the line cord was plugged in and the device was turned on.The reported issue was able to be duplicated.Normal wear and tear caused the noisy pump.The pump was replaced to resolve the primary issue.
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