The complaint component was returned and analyzed, and the reported allegation was confirmed via product analysis.The ams 700 momentary squeeze (ms) pump was visually inspected and functionally tested; no leaks were found.The pump was functionally tested and failed the 8lb.Activation test.The pump therefore required more than 8lbs.Of force to activate.Product analysis concluded these activation issues could affect the functionality of the pump.Based on this investigation, the investigation conclusion code of cause traced to component failure was chosen because the reported events could be traced to a component failure.The event cannot be reproduced or substantiated; therefore, no escalation to ncep, capa or scar is required.
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