MAUDE Adverse Event Report: SMITH & NEPHEW, INC. SERVICE REPLACEMENT VULCAN GENERATOR; ELECTROSURGICAL, CUTTING & COAGULATION & ACCESSORIES

Catalog Number 7210812S3E

Device Problems Protective Measures Problem (3015); Noise, Audible (3273)

Patient Problem No Clinical Signs, Symptoms or Conditions (4582)

Event Type  Injury  

Manufacturer Narrative

Internal complaint reference case- (b)(4).

Event Description

It was reported that the vulcan generator was making a continuous loud beep, had the fault light lit, and had boxes across the display screen.Incident occurred before the procedure.There was no delay and the procedure had to be completed with a multivac wand.All available information has been disclosed.If additional information should become available, a supplemental report will be submitted accordingly.

Manufacturer Narrative

H10, h3, h6: the reported device, intended for use in treatment, was received for evaluation.There was a relationship found between the returned device and the reported incident.A review of the device history records show there are no indications to suggest that the product did not meet manufacturing specification or would not be able to perform as intended.A complaint history review concluded this was a repeat issue.Review of the product instructions for use found adequate warnings and precautions to prevent damage to the device during use.A review of risk management files found that the reported failure was documented appropriately.A review of the operations service manual found the following warnings and precautions the fault tone sounds briefly during generator startup, and in the event of a warning or fault condition.The volume of the fault tone cannot be adjusted by the user.The generator enters the fault mode if a fault is detected at any time during the generator¿s operation.In the fault mode the following occurs: the fault indicator light illuminates, a fault tone sounds, an error code and text message appear in the message display the generator, rf energy cannot be delivered.To exit the fault mode, turn the generator off and then turn it on again.Visual inspection of the returned device observed no issues.Functional evaluation revealed the generator is failing the self-test at power up and presents an alarm and flashing light on display.The complaint was confirmed and a root cause has been associated with an electrical component failure.Factors, unrelated to the manufacturing and design of the device, which could have contributed to the reported event, include connecting a shorted or defective rf wand which could result in damage to the rf pcb.

• Brand Name: SERVICE REPLACEMENT VULCAN GENERATOR
• Type of Device: ELECTROSURGICAL, CUTTING & COAGULATION & ACCESSORIES
• Manufacturer (Section D): SMITH & NEPHEW, INC.; 76 s. meridian ave.; oklahoma city OK 73107
• MDR Report Key: 11116607
• MDR Text Key: 225056410
• Report Number: 1643264-2021-00027
• Device Sequence Number: 1
• Product Code: GEI
• UDI-Device Identifier: 00885554031225
• UDI-Public: 885554031225
• Combination Product (y/n): N
• PMA/PMN Number: K991140
• Number of Events Reported: 1
• Summary Report (Y/N): N
• Report Source: Manufacturer
• Source Type: company representative,user f
• Type of Report: Initial,Followup
• Report Date: 02/19/2021

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: Yes
• Is this a Product Problem Report?: Yes
• Device Operator: Health Professional
• Device Catalogue Number: 7210812S3E
• Was Device Available for Evaluation?: Device Returned to Manufacturer
• Date Returned to Manufacturer: 01/28/2021
• Initial Date Manufacturer Received: 12/10/2020
• Initial Date FDA Received: 01/05/2021
• Supplement Dates Manufacturer Received: 02/16/2021
• Supplement Dates FDA Received: 02/19/2021
• Is This a Reprocessed and Reused Single-Use Device?: No
• Patient Sequence Number: 1
• Patient Outcome(s): Required Intervention