The device history record could not be reviewed as the lot number or serial number were not provided.A sample was not returned for evaluation therefore a failure analysis could not be performed.A picture of the reported issue was provided however the root cause could not be determined based on the evaluation of the picture.According to the supplier, all feeding tubes are 100% tested and inspected during the manufacturing process.The feeding tubes cannot be packaged if they fail at any station.The leak test station can detect any y-port assembly issues including leaking and broken components.No assembly issues were found in the past 12 months.The fni station pulls and inspects the y-port assembly quality and there were no y-port drop off issues found on the production line.The supplier reviewed the raw material performance.38,000 pieces of the y-port were assembled on the production line in past 12 months and no y-port crack issue were found.From the investigation, no abnormal displays were found during the manufacturing process and the reported failure was not found on the raw components therefore a root cause could not be determined.Functional testing and visual inspections are being performed according to current quality standards and inspection procedures.If the physical sample is received at a later date, this complaint will be reopened for further investigation.This complaint will be used for tracking and trending purposes.
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