This supplemental report is being submitted to provide the legal manufacturer investigation and additional information from the customer.Please see the updates in sections: g4, g7, h2, h6 and h10.The legal manufacturer (lm) reviewed the content of this complaint for further investigation.The legal manufacturer was unable to determine the root cause.The lm reported that the most probable cause for the reported event is as follows: the user repeatedly impacted on the lid the subject device was purchased in (b)(6) 2004, 2013 from the mbc review.Therefore, we presume that the device had deterioration by age.According to dhr review by manufacturer business center, the subject device was shipped in accordance with specifications.The legal manufacturer confirmed that the description of the event is the ifu.Abnormality can be detected by inspecting the following point from chapter 3 inspection before use and 3.2 inspecting the lid and lid packing.Before using the equipment, always check that there is no irregularity regarding the following points on the lid and the lid packing.If there is any irregularity, cleaning fluid or disinfectant solution may leak out.·the lid is not cracked, broken, or otherwise damaged.
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