Hospital staff called technical support at veran after the patient was intubated to troubleshoot the system beeping and screens not turning on.Recommended protocol for use of system is to confirm the system is working before patient is intubated.The staff had also already opened the sides of the system before calling technical support.After several troubleshooting steps where attempted with technical support, it became apparent that the cpu on the tower was not receiving power causing other hardware elements to beep from a lack of power even after the site's staff attempted to secure all plugs inside the system.Nothing further could be done to fix the tower at the time.Physician was only planning on doing a veran procedure so he did not complete the procedure.Procedure was rescheduled, cpu was replaced, and procedure was completed.
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